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SHIPPING POLICY

UK Delivery – £5.95
(1-2 working days)

*Working days are Monday to Friday (excluding bank holidays)

ORDER ISSUES

You will have 14 days from receiving your order to report any issues such as damage or defects to the outer packaging or missing or damaged items within your order. We will not be held responsible for any issues reported after this period. When reporting these to us please ensure you have photographed the issue as we will ask for this to conduct our investigation.

To report any issues with your order, please email contact@runtour.co.uk with photos of the issue for reference.

RETURN AND REFUND POLICY

​We offer a full money-back guarantee for all purchases made on our website.

If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase. After the 14-day period, you will no longer be eligible and won’t be able to receive a refund.

Thank you for purchasing our products at www.runtour.co.uk operated by Run Rallies.

We encourage our customers to try the product in the first two weeks after their purchase to ensure it fits your needs.

​If you have any additional questions or would like to request a refund, feel free to contact us.

Covid/Brexit Update

Due to current unprecedented times we are experiencing some minor delays that are out of our control.

We pride ourselves on our customer service and aim to get your orders processed and dispatched at the first opportunity.

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